Refund Policy

Eligibility

You may request a refund within 14 days of your original purchase date. To be eligible, please contact us with your order details and the reason for your request.

Refund eligibility may vary where local consumer protection laws apply. For digital products and license-based software, refunds may be limited or declined after activation, download access, or substantial use.

How to Request a Refund

1. Email us at support@batchforce.app with your order email and reason for the request.
2. Our team will review your request and typically respond within 2 business days.
3. If approved, the refund will be processed to your original payment method where possible.

Refund Processing

• Approved refunds are generally sent back to the original payment method.
• Refund timing typically takes 5–10 business days, depending on your bank or payment provider.
• You will receive an email confirmation once your refund has been processed.

After a Refund

• Any license keys associated with the refunded order may be deactivated.
• Access to downloads and product features may be revoked.
• If the purchase included a bundle, included licenses may also be deactivated.

Non-Refundable / Limited Refund Cases

• Requests made after 14 days from the purchase date.
• Digital purchases after activation, download access, or substantial usage.
• Abuse, misuse, or repeated refund requests.
• Duplicate purchases may be eligible for resolution — please contact us.
• We reserve the right to refuse refunds in cases of fraud, abuse, or violations of our terms of service.

Questions?

If you have any questions about our refund policy, please contact us. We're happy to help.